Shipping Information

SHIPPING

How much is shipping?
  • This depends on the product ordered, the total weight, and where we're shipping to.  Most of our products come with Free Tracked Shipping, using UPS.  Certain US shipping cost are $2.95 unless you order a large amount of weight.  On FREE promotional items shipping starts at $6.95 as we are shipping from our different warehouses overseas.  Once you reach checkout you'll see the shipping cost, is any, applied to the total. 
Do you ship internationally?
  • Yes, depending on the location our shipping rates update on the checkout page once the customer details have been entered.
How do I track my package?
  • You can check on the status of your order at any time by using the TRACK ORDER feature on the top menu and footer sections of the page.  You will receive your tracking number 2-5 days after your purchase.   Alternatively you can email our support desk at support@intheneed.com
How long does it take for an order to arrive?
  • This depends on the product ordered. Most of our t-shirts and apparel products are printed on demand.  It typically takes about 7-10 days to get your shirt printed, shipped, and delivered. All shirts ship from our US print facility and travel via UPS to your address, tracking numbers available. 
  • For non-apparel items, delivery can take 1-3 weeks in the U.S. or 2-4 weeks outside the U.S.  We use manufacturers all over the world to bring unique and specialty items to our customers, so not everything comes from the US. These items ship via USPS and all have tracking numbers. 
  • If you're still not sure, just email us. We're happy to help.
I ordered 2+ items, but only received one... where's my order?
  • Since we print on demand and we have a large assortment of products not stocked in house, when you order multiple items at a time, they may be shipped separately. You may receive one item before the next. So don't panic if you don't receive all of your items at once…they are on the way. 

Customer satisfaction

Making you happy is our #1 priority. If you have any questions or concerns please contact us so we can help!

Exclusive Content

Enjoy our selection of exclusive online items that can't be found anywhere in store.

30 days guarantee

Not happy with your purchase?  Just send it back.  No questions asked.